KALAMANDIR JEWELLERS

SOCIAL MEDIA MANAGEMENT

Kalamandir Jewellers, a heritage luxury brand founded in Hyderabad, sought to revitalize the social media presence of its Surat branch to better reflect its legacy craftsmanship. Despite a century‑old pedigree, the Surat outlet struggled with a disjointed voice, uneven visuals, limited reach, and underwhelming lead generation. Kalamandir needed a unified strategy to celebrate its heirloom artistry and engage both traditional collectors and modern buyers.

2019-2021

Strategy & Creative Approach

Deep Brand Immersion

  • Held workshops with Kalamandir’s design team and artisans to uncover unique stories behind each collection.
  • Mapped customer journeys for three personas—traditional collectors hunting for heirlooms, brides-to-be seeking bespoke pieces, and style-focused young professionals—to tailor messaging that truly resonated.

Signature Content Blueprint

Heritage Moments

Short videos and carousel posts spotlighted vintage archival pieces alongside the craftspeople who forged them, reminding followers of Kalamandir’s legacy.

Modern Luxe Showcases

High‑contrast imagery highlighted new arrivals in motion—rings spun to catch light, necklaces draped over silk—to capture attention in busy feeds.

Real Stories, Real People

Invited customers to share personal “My Kalamandir” anecdotes, then wove these into heartfelt testimonials and user‑generated Reels.

Insider Tips

Bite‑sized “Goldcare” and styling tutorials positioned Kalamandir as an expert resource, not just a retailer.

Visual Identity System

  • Developed modular design assets: a palette of rich golds, deep charcoal backgrounds, and refined serif typography.
  • Created flexible layouts that maintained brand cohesion while fitting each platform’s best practices.

Targeted Amplification

  • Collaborated with micro‑influencers for authentic "Jewellery Unboxed” experiences.
  • Launched the #MyKalamandirStory campaign to feature user-generated content.
  • Deployed geo‑focused ads driving to a streamlined inquiry and consultation flow.

Outcomes & Impact

Brand Voice & Consistency: Within weeks, every post reflected a unified tone that balanced heritage reverence with contemporary flair—transforming Kalamandir’s feed into an aspirational gallery.

Community Engagement: Conversations around each post became richer and more personal; followers routinely tagged friends in comments and shared stories of their own jewellery journeys.

Lead Quality & Conversion: The inquiry process shifted from generic questions to meaningful dialogues—prospects arrived at the Surat showroom already acquainted with Kalamandir’s craftsmanship and ready to purchase.

Long‑Term Growth: Beyond the campaign window, Kalamandir’s Surat branch maintained steady momentum. Educated by our content pillars and customer insights, the in‑house team continued publishing with confidence, ensuring the brand’s legacy would thrive in the digital age.

Key Takeaway

By blending deep brand storytelling with a tailored customer experience, D’Digital transformed Kalamandir’s Surat boutique from an under‑leveraged local outlet into a vibrant, engaged community—one that celebrates both the artistry of the past and the promise of tomorrow.

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